The new generation of SeQual Eclipse raises the bar for POC performance. The Eclipse 5 features the same benefits that you love about the Eclipse 3, but with next generation internal components that enhance the reliability of the POC. The Eclipse 5 goes where you go, with improved DC power operation that allows for full functionality of the Eclipse 5 when running from DC outlets. All continuous flow settings, up to 3 LPM, as well as all pulse flow settings, including the largest super setting of 192 mL, are available while operation on DC power. The Eclipse 5 battery will also charge while the unit is connected to DC power, which eliminates any anxiety of failed batteries on long road trips.
Concentration 87-93% Any setting
Decibel No
Sound Level 41 Decibel at 2LPM
The machine was fine and works well. However, it was received with a broken handle. Contacted customer service and came to an agreed upon resolution. However, the tone of the customer service agent left a lot to be desired and did not represent the company in a positive manner.
I am sorry that you do not feel like we handled your issue appropriately. When it comes to shipping damages on new machines, the manufacturer always requires the units be sent back to them for repair. The item that broke on your machine was roughly a $20 part. To demand a 20% ($500) refund is just not possible and would never be approved by the manufacturer. If you remember, we were able to get a 10% refund approved, and you accepted gladly. I'm glad all else has worked well!
While walking and in battery mode using the pulse mode the pulse increases as I needed it very nice. it's so quiet at night it doesn't wake me up at all. I would recommend it to everyone you can't go wrong with this concentrater
We are so glad to hear you're happy with this unit! Thank you for the kind review. The eclipse 5 sure is the cadillac of portable units!